Terms and Conditions

Dublin Barista School classes and events are bound by these terms and conditions. By booking to attend a class or event, you are agreeing to be bound by the terms and conditions as below. Please note these ‘Terms and Conditions’ may be subject to change without notice.

BOOKING

For current course costs and dates, please refer to our website; www.dublinbaristaschool.ie

Before booking onto a class or event, please ensure you have read the description and content, to ensure it will meet your needs. If you need any help or advice please don’t hesitate to contact us.

Upon receipt of your registration/booking form and subsequent payment your place(s) will be confirmed.

Important note: Dublin Barista School’s acceptance of your booking brings into existence a legally binding contract between us on these terms and conditions. Any term sought to be imposed by you in any purchase order or correspondence will not form part of the contract.

PAYMENTS

Fees (including any card processing and/or booking fees applicable) are payable upon booking.

For online bookings paid at the time of booking, invoices/receipts will be issued electronically from the booking website on completion of the booking.

PRIVACY

The information we collect about registrants is used to facilitate registration for classes and events, and to notify you of our other related events where permission is given. Registrants’ contact details are not disseminated to any party not connected to this transaction.

REFUNDS, CANCELLATIONS AND RESCHEDULES

Full refund of fees for cancellations of bookings will be honored where more than seven (14) days’ notice is provided. If your booking is made within the 7 day period of the course starting you must notify us within 48 hours of that booking to receive a full refund.

If, for whatever reason, you book and are unable to attend, you may send a substitute.

In the event of there being insufficient numbers booked onto a class or event Dublin Barista School reserves the right to cancel or postpone the class or event.

In the event of cancellation of a class or event by Dublin Barista School, we will endeavor to inform all attendees a week before the class or event is due to take place, although please be aware that this is not always possible. All fees paid will be reimbursed in full, or the payment will be transferred in full to another Dublin Barista School class or event. Dublin Barista School shall not accept liability for any consequential loss and shall have no liability to reimburse any other costs that may have been incurred, including transport costs, accommodation etc.

Cancellation by attendee: Full bookings may be cancelled up to 14 days before the course date. A booking may be cancelled by contacting us via email, telephone or in-person at least 14 days before the class. We will then issue you a refund within 48hrs. If you cancel within 14 days of the class date, we cannot refund your booking. We will however place you on a cancellation list for the next available course. This will be subject to 24 hour notification of the next course if a place becomes available.

No Show: If you fail to attend the course you are booked onto without giving prior notice we will be unable to refund the course fees or offer place on cancellation list.

If you need to reschedule a course for any reason you must give at least 14 days notice.

GIFT VOUCHERS

Full refunds will be offered within one month of gift voucher purchase. Outside of this a credit note will be issued.

Gift Vouchers are NON TRANSFERABLE i.e you cannot use Gift Vouchers to purchase coffee or coffee equipment in any of our coffee shops.

Gift Vouchers have NO expiry date.

OTHERS

Incomplete sessions: Sessions that are not completed by choice or non-attendance by a client will not be refunded.

Replacement Certificates: Please note that if you require a replacement certificate for any of our courses there will be an admin charge of €25.

PROMOTIONAL PHOTOGRAPHY

Sometimes we take photographs or video of school activities including social events for use in promotional material. Unless you advise us otherwise in writing at the time of your booking a course, we reserve the right to use any such image that you appear in for promotional purposes without seeking further approval.

FORCE MAJEURE

Dublin Barista School shall not be liable to refund of fees or for any other penalty should the event be cancelled due to war, fire, strike lock-out, industrial action, tempest, accident, civil disturbance or any other cause whatsoever beyond their control.

ENTIRE AGREEMENT

These terms and conditions, together with the current Dublin Barista School website prices, event details and contact details, set out the whole of our agreement relating to the event. These terms and conditions cannot be varied except in writing signed by a Director of Dublin Barista School. In particular, no terms and conditions incorporated within your purchase order and nothing said by any person on behalf of Dublin Barista School should be understood as a variation of these terms and conditions or as an authorized representation about the nature or quality of any goods offered for sale by Dublin Barista School. Dublin Barista School shall have no liability for any such representation being untrue or misleading.

 

Dublin Barista School Data Policy

Effective as of 25 May 2018

Introduction

Your privacy and the security of your personal data is, and will always be, enormously important to us. So, we want to transparently explain how and why we gather, store, share and use your personal data – as well as outline the controls and choices you have around when and how you choose to share your personal data.

That is our objective, and this Privacy Policy (“Policy”) will explain exactly what we mean in further detail below.

About this Policy

From time to time, we may develop new or offer additional services. If the introduction of these new or additional services results in any change to the way we collect or process your personal data we will provide you with more information and additional terms or policies. Unless stated otherwise when we introduce these new or additional services, they will be subject to this Policy.

The aim of this Policy is to:

Ensure that you understand what personal data we collect about you, the reasons why we collect and use it, and who we share it with; Explain the way we use the personal data that you share with us in order to give you a great experience and Explain your rights and choices in relation to the personal data we collect and process about you and how we will protect your privacy.

We hope this helps you to understand our privacy commitments to you. For information on how to contact us if you ever have any questions or concerns, then please see ‘Contact Us

Your rights and your preferences: Giving you choice and control

You may be aware that a new European Union law, called the General Data Protection Regulation or “GDPR” gives certain rights to individuals in relation to their personal data. Accordingly, we have implemented additional transparency and access controls in our Privacy Center and Privacy Settings to help users take advantage of those rights. As available and except as limited under applicable law, the rights afforded to individuals are:

Right of Access – the right to be informed of and request access to the personal data we process about you;

Right to Rectification – the right to request that we amend or update your personal data where it is inaccurate or incomplete;

Right to Erasure – the right to request that we delete your personal data;

Right to Object – the right, at any time, to object to us processing your personal data on grounds relating to your particular situation; the right to object to your personal data being processed for direct marketing purposes;

Right to Data Portability – the right to request a copy of your personal data in electronic format and the right to transmit that personal data for use in another party’s service; and Right not to be subject to Automated Decision-making – the right to not be subject to a decision based solely on automated decision making, including profiling, where the decision would have a legal effect on you or produce a similarly significant effect.

In order to enable you to exercise these rights with ease you can email is directly to request any of these items.

How we collect your personal data?

We collect your personal data in the following ways:

When you book a course with Dublin Barista School  – you fill in your booking form – we collect certain personal data such as your name, email address, phone number and address.

 What personal data do we collect from you?

Name; email; address

Credit or debit card type, expiration date, and certain digits of your card number;

Postal code;

Mobile phone number;

What do we use your personal data for

Processing your booking and payment. Communicate with you about your booking communicate with you about promotional offers.

Sharing your personal data

We do not share your personal data

Data retention and deletion

We keep your personal data only as long as necessary to provide you with our Service and for legitimate and essential business purposes, such as maintaining the performance of our school, making data-driven business decisions about new features and offerings, complying with our legal obligations, and resolving disputes. We keep some of your personal data for as long as you are a user of the School.

If you request, we will delete or anonymous your personal data so that it no longer identifies you, unless, we are legally allowed or required to maintain certain personal data, including situations such as the following:

If there is an unresolved issue relating to your account, such as an outstanding credit on your account or an unresolved claim or dispute we will retain the necessary personal data until the issue is resolved; Where we are required to retain the personal data for our legal, tax, audit, and accounting obligations, we will retain the necessary personal data for the period required by applicable law; and/or, Where necessary for our legitimate business interests such as fraud prevention or to maintain the security of our users.

 Transfer to other countries

We do not share your personal data with other countries.

Links

We may in the future display advertisements from third parties   and other content that links to third-party websites. We cannot control or be held responsible for third parties’ privacy practices and content. If you click on a third-party advertisement or link, please understand that you are leaving the Dublin Barista School Service and any personal data you provide will not be covered by this Policy. Please read their privacy policies to find out how they collect and process your personal data.

Changes to this Privacy Policy

We may occasionally make changes to this Policy.

When we make material changes to this Policy, we’ll provide you with prominent notice as appropriate under the circumstances, e.g., by displaying a prominent notice within the Website or by sending you an email.

Please, therefore, make sure you read any such notice carefully.

How to contact us

19a South Anne St

Dublin 2

D02 PF57

info@dublinbaristaschool.ie

 

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