General

What is the age limit to attend a course in DBS?

We take students from the age of 15 years old. The legal age to work is 16 years old in the Republic of Ireland.

What experience do I need to complete a barista course?

All of our courses are designed for complete beginners so you do not need any experience to start. Our courses are also suitable for people with experience who want to improve their skill set.

Do you provide Certificates when I complete the course?

Yes certificates are provided after each course (excluding Home Barista).

Is lunch provided?

Unfortunately we do not provide lunch during our courses but there are a lot of options in the area. We do provide unlimited coffee and cake though!!

Booking

Is your online payment system secure?

We use Stripe (stripe.com) for taking online bookings. Please visit them for further security information.

We also have a Digital SSL security certificate on our website purchased through Geo Trust Europe. This allows us to operate a completely secure e-commerce website. The certificate offers confidentiality when entering your personal details through our website by encryption thus protecting your personal information against phishing fraud.

How do I contact you about my booking?

You can call into our premises on 19a Anne Street South, Dublin 2, contact us on 016778756 or email [email protected]

What happens if a class is cancelled?

This almost never happens, but if it does we’ll contact you via the contact details you gave us when you booked. You will be given a choice between choosing another date or a full refund.

Can I cancel if I change my mind?

Yes you can. Full bookings may be cancelled online up to 7 days before the class. Individual spaces within a booking may be cancelled by contacting us via email, telephone or in-person at least 7 days before the class. We will then issue you a refund within 48hrs.

When do Gift Vouchers expire?

Gift vouchers will expire exactly 2 years after the date of purchase. You can redeem your voucher at any stage up until this time.

How do I redeem my Gift voucher?

When you receive your gift voucher it will include a redemption code. To redeem the voucher you need to find the course you want to book. Hit the “Book Now” button which will bring to the course booking page. Within this page you will complete your personal details and will be prompted to enter your redemption code. The value of the voucher will be redeemed against the cost of the course.

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